Real human help, when you need it

Technology help.
Without the hassle.

Real people. Real help. No tech jargon.

Friendly, straightforward help with computers, phones, tablets, printers and everyday technology — with a real Digital Helper when you need one.

£4.99/month · Simple monthly membership · Cancel anytime
💬 A human when you need oneChat with a real Digital Helper instead of being sent around an automated help loop.
📎 Show us the problemSend a screenshot or photo when explaining the issue is difficult.
✨ Straightforward guidanceClear, patient help in everyday language — without unnecessary technical jargon.

Help in three simple steps.

Tell us what's happening. We'll help you from there.

1

Choose a topic

Computer, phone, printer, email, suspicious message — or anything else digital.

2

Tell us what's happening

Use your own words and attach a screenshot or photo if it helps.

3

Chat with a Digital Helper

A real person can work through the problem with you clearly and patiently.

One simple membership.

Everyday digital help, all in one familiar place.

£4.99 / month

Hello, there 👋

What do you need help with today?

How can we help today?

Get straightforward help from a real Digital Helper. Start a chat, or call us if you'd rather talk.

✓ Membership active
YOUR MEMBER PHONE NUMBER 020 3026 4064 Available to Your Digital Helper members during our service hours. Tap the number on a phone to call.

What do you need help with?

Choose the closest topic and we'll take it from there.

🖥️
Need more hands-on help?If a problem is difficult to solve by chat or phone, your Digital Helper can discuss whether remote assistance is appropriate. You stay in control.

Support inbox

3 active conversations · 1 waiting
Margaret GreenPrinter · Member since September 2026
● Connected
My printer says offline and I can't print anything.
No problem, Margaret. I'll help you check it. Is the printer switched on at the moment?
Yes, it is on and the blue light is flashing.
👋
Digital Helper● Available
Hi. Tell me what's happening and I'll help you from here.
📎 screenshot-example.png ready to send